PRIVACY POLICY
Last Updated: 20.09.2026
Usta Bakırcı is a brand owned by SNMZ GROUP Eğitim ve Danışmanlık Ticaret Limited Şirketi. We care about the privacy and security of your personal data; we process your data in accordance with the relevant legislation, primarily the Law on the Protection of Personal Data No. 6698.
1. Data Controller
The data controller regarding your personal data is:
Trade Name: SNMZ GROUP Eğitim ve Danışmanlık Ticaret Limited Şirketi
Brand: Usta Bakırcı
Tax Office: Sarıgazi
Tax Number: 7721362508
Address: Esenkent Mahallesi, Filika Sokak, No: 2, İç Kapı No: 5, Ümraniye/İstanbul
E-mail: info@ustabakirci.com
Phone: [TO BE ADDED]
2. Information We Collect
The following information may be collected when you visit our website, create an account, place an order, or communicate with us:
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Name, surname, delivery address, and billing address
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Phone number and e-mail address
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Order, cart, product, delivery, return, and exchange information
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Information regarding billing and payment status
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IP address, device, browser, session, and security logs
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Customer service correspondence and request records
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Your campaign and marketing preferences, if you provide consent
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Names, letters, dates, logos, measurements, visuals, patterns, or similar content you provide for personalized product manufacturing
Your card and payment information may be processed through the secure infrastructure of authorized banks or payment institutions. The full card number, which is not transferred to us by the payment service provider, is not stored by Usta Bakırcı.
3. Purposes of Using Information
Your personal data may be processed for the following purposes:
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Creation of orders and processing of payments
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Preparation and personalization of products
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Shipping and delivery of orders
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Execution of billing and accounting processes
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Finalization of return, exchange, and withdrawal requests
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Responding to customer requests and complaints
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Prevention of fraud and abuse
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Ensuring site and transaction security
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Fulfillment of legal obligations
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Conducting campaign and marketing communications in the presence of explicit consent or other conditions specified in the relevant legislation
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Improvement of site performance and user experience
4. Sharing of Personal Data
Your personal data may be shared with the following parties, limited to what is necessary for the performance of the service and the intended purpose:
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Cargo and logistics companies
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Banks and payment institutions
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Shopify and other e-commerce infrastructure providers
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Hosting, software, and information security service providers
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Accounting, e-invoice, and e-archive service providers
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Customer communication and support service providers
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Legal, financial advisory, and audit consultants
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Legally authorized public institutions and judicial authorities
In the event of utilizing infrastructure, cloud, analysis, advertising, or communication services located abroad, personal data may be transferred in compliance with the international transfer provisions of Law No. 6698 and the required security conditions.
5. Data Storage
Your personal data is retained for the period required for the purposes of processing and for the legal retention periods stipulated in the relevant legislation.
Data for which the retention period has expired is deleted, destroyed, or anonymized in accordance with the legislation.
6. Data Security
Reasonable technical and administrative security measures are implemented to prevent unauthorized access to personal data, as well as the loss, alteration, or unlawful use of such data.
7. Your Rights
You may submit your requests regarding information, correction, deletion, objection, and other matters concerning your personal data to us through the following communication channels:
E-mail: info@ustabakirci.com
Address: Esenkent Mahallesi, Filika Sokak, No: 2, İç Kapı No: 5, Ümraniye/İstanbul
Detailed information regarding your rights concerning your personal data is explained in the KVKK Clarification Text.
